STUDIO TERMS AND CONDITIONS
INTERPRETATION
1.1 In the Terms and Conditions the following definitions apply:
1.1.1 “Company” means Exerceo Training Limited. Registered address 26 Red Lion Square, London, WC1R 4AG
1.1.2 “Member” means any person that has completed and submitted the online registration form (the “Registration Form”) at the Exerceo Training website www.exerceotraining.co.uk, and which registration has been accepted by the Company.
1.1.3 “Studio” means any one of the Exerceo Training studios, and a reference to a Studio in the Terms and Conditions will be to the relevant studio at which a Member has booked to attend a session.
1.1.4 “Terms and Conditions” means these terms and conditions.
1.2 The Terms and Conditions are incorporated into the Registration Form.
1.3 The Company reserves the right to vary and revoke the Terms and Conditions from time to time which variation it may consider necessary or desirable for the regulation of the affairs of the Studio and the conduct of Members. You agree to review the Terms regularly and your continued access or use of the Site will mean that you agree to any changes.
1.4 The Terms and Conditions will be governed by the laws of England and subject to the exclusive jurisdiction of the English courts.
1.5 If you access and use this Website, you accept and agree to be bound by and comply with these terms. If you do not accept the Terms, do not use the Site.
MEMBERSHIP
2.1 Subject to these terms and conditions, when a person has completed the Registration Form they will become a Member of the Studio.
2.2 All services purchased from Exerceo Training must be preceded by the applicant acknowledging, by way of accepting these terms, that he/she has no physical limitations preventing him/her from participation.
2.3 Acceptance of a person as a Member is in the absolute discretion of the Company.
2.4 The Company reserves the right to expel from the Studio, suspend for a specific period or refuse to renew the membership of any Member whose conduct is or may, in the Company’s reasonable opinion, be injurious to the character of the Studio or which amounts to a breach of the Terms and Conditions. Any Member so expelled will forthwith cease to be a Member of the Studio and will not be entitled to any refund for any period during which his membership is suspended.
2.5 All applicants must be over the age of 16 years.
STUDIO RULES AND OPENING HOURS
3.1 Details of class times at the Studio may vary from time to time. Classes will be published at www.exerceotraining.co.uk
3.2 Members are required to follow the instructions of the instructor at all times.
3.3 Members are required to arrive 10 minutes before the session starts. Late arrivals will not be accepted.
PAYMENT TERMS
4.1 Details of Exerceo Training packages and contract prices are available at www.exerceotraining.com.uk and will be such prices as determined by the Company from time to time.
4.2 All credit and debit cards will be processed in British Pounds at the time of payment. Exerceo Training is not responsible for any fees, charges, exchange rates or additional charges levied by individual financial institutions or credit or debit card companies.
4.3 A Member may not attend any class at the Studio without first booking and paying for the relevant class.
4.4 Payments for classes in any amount are non-refundable unless otherwise stated in the Terms and Conditions.
4.5 Unless otherwise stated in the Terms and Conditions, Exerceo Taining packages or contracts are not transferable to any other parties.
REFUND AND CANCELLATION POLICY
5.1 A Member may only book or reschedule classes for themselves via their personal user access on www.exerceotraining.co.uk, by email at bookings@exerceotraining.co.uk or over the phone. Voicemail is not an acceptable confirmation of Early Cancellation.
5.2 Private sessions
5.2.1 If we are notified at least 24 hours ahead of time of any schedule conflicts, it is possible to cancel the session and rebook to at a later date.
5.2.2 Any sessions missed with less than 24 hours notification are forfeited and your account will be charged for the full amount of the session.
5.3 Standard Classes (2to1)
5.3.1 Classes are cancellable if we are notified at least 12 hours before the session. Any sessions missed with less than 12 hours notification are forfeited and your account will be charged for the full amount of the session.
5.3.2 Members purchasing contracts must provide their credit or debit card details for the duration of the Contract.
5.3.3 Classes are booked on a first-come first-served basis.
5.3.4 Late arrivals to the class will not be accepted.
5.4 Products – EMS underwear and Accessories
May be returned within 14 days for exchange only. Returns are valid only for products that have not been opened, used or damaged. Products which are defective or damaged upon arrival may be returned immediately for exchange.
FITNESS AND HEALTH
6.1 By agreeing to these Terms and Conditions, Members hereby confirm that they have no health problems (including without limitation cardiac irregularities; tendon or ligament injuries; spells of dizziness; asthma; diabetes, epilepsy) that may affect their participation in any class at the Studio. If there is any doubt, the Member should consult his doctor.
6.2 It is the Member’s sole responsibility to notify the Studio before attending any class of any circumstances affecting their health which may have arisen or worsened since their last session at the Studio.
6.3 The Studio reserves the right to refuse access to any Member if, in its absolute discretion, it considers that the health of the individual concerned may be endangered by the use of Studio facilities.
6.4 Members are required to follow the instructions of the instructor at all times.
LIMITATION OF LIABILITY
7.1 The Company cannot be held responsible for any particular class, instructor and/or item of equipment not being available for whatever reason. The Company reserves the right to make alterations to the classes, instructors and/or equipment, as well as to those ancillary facilities (e.g. showers), provided to Members, without notice
7.2 It is the Member’s responsibility to ensure that he is capable of undergoing a routine of exercises provided by any programme which he follows or class which he attends. Members accept the risk of injury from performing exercises and using specialist equipment and are advised to consult their doctor prior to beginning any session. Advice provided by our instructors at no time constitutes medical advice in substitute for advice provided by a medical professional.
7.3 The Company accepts no liability for loss or damage to property of Members or for injury to Members on the Studio premises or outside the Studio except insofar as such loss, damage or injury is by law incapable of exclusion.
7.4 In consideration of their participation in the activities and programmes of the Company and the use of facilities and equipment owned and/or under the control of the Company the Member hereby waives and releases the Company from any and all responsibility or liability for injuries or damages resulting from their participation in any of the Company’s activities or use of the Company’s equipment or facilities save in respect of death or personal injury caused by the negligent act or omission of the Company.
PERSONAL BELONGINGS
8.1 Personal belongings are brought onto the Studio premises at the Member’s own risk and the Company does not accept liability for any loss or damage whatsoever to such items.